Analytics and Big Data
A great deal is being written today about ‘big data’ and the ‘power of analytics’, whether it’s in the movie “Moneyball” or talked about as part of the added sophistication in this year’s political...
View ArticlePredictive Solutions: Make Informed Loss Decisions the First Time
The average consumer today has an auto accident once every seven to 10 years, offering auto insurer’s limited interaction with consumers outside of potential policy questions, bill time, and sometimes...
View ArticleThinking Beyond DRP to Deliver More Customer Choice, Better Service
As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which provides not only an increased customer choice, but can...
View ArticleCapture and Sync Vehicle Information with a Single Device
When out in the field, your goals are clear –quickly capture information about the damaged vehicle and help the insured feel confident about the claims process. That isn’t easy when your hands are full...
View ArticleConsumer Demographics: How Changes Are Impacting the Automotive Claims and...
Changes within the demographics of the U.S. population will impact all aspects of society – whether it relates to changes in where people choose to live, what they do for a living or what they buy....
View ArticleFuel Economy Standards Drive Change
Originally featured on CollisionWeek.com The U.S. finalized new fuel economy standards in August 2012, that require each manufacturer’s fleet to achieve average fuel economy of 54.5 miles per gallon...
View ArticleWhat does the Takata Airbag Recall Mean to the Industry?
A recall was issued by NHTSA recently for 7.8 million vehicles that are equipped with defective and potentially deadly Takata airbags. Many of the vehicles included in the Takata air bag recall date...
View ArticleContinued Growth of Network Management
Claim Counts Recover The collision repair industry has experienced a great deal of change over the last several years. The Great Recession drove already flat-to-declining vehicle accident frequency...
View Article2016: What About Claim Frequency?
Increases in auto claim frequency have been a topic of great interest to all in our industry. Miles driven in the U.S. had been trending up slowly coming out of the recession, but when gas prices...
View ArticleContinued Growth of Network Management
Claim Counts Recover The collision repair industry has experienced a great deal of change over the last several years. The Great Recession drove already flat-to-declining vehicle accident frequency...
View Article2016: What About Claim Frequency?
Increases in auto claim frequency have been a topic of great interest to all in our industry. Miles driven in the U.S. had been trending up slowly coming out of the recession, but when gas prices...
View ArticleCCC Publishes its 2019 Crash Course Report
CCC Publishes its 2019 Crash Course Report Industry trends report explores shifts in vehicle technology, personal ownership, and driving and their impact on automakers, insurers, and collision...
View ArticleExtreme Weather & Total Loss: Preparing Insurance Carriers for Catastrophe...
To account for reduced driving because of social distancing and shelter-at-home guidelines, auto insurers are returning around $10.5 billion to their customers, providing financial relief when they...
View ArticleCCC Trends with Susanna Gotsch – COVID-19 Disrupts and Accelerates...
The ‘shelter-at-home’ directive that took place across most of the U.S. this spring shed new light on just how different ‘home’ is across the U.S., and led to a number of new, enhanced, accelerated or...
View ArticleCCC Trends with Susanna Gotsch – How Driving Continues to Transform with the...
Miles driven in the U.S. has long been a key indicator used by our industry to project the likely number of vehicles involved in accidents each year. With COVID-19 there appears to be significant...
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